Rethink Mental Health

How CredibleMind Solves the Mental Health “Matching” Problem

CredibleMind enables your organization to address four key issues when providing self-help mental health resources for everybody:  (1) matching, (2) mentoring, (3) credibility, and (4) accessibility.

THE MATCHING PROBLEM

When searching for mental health and wellbeing solutions, the internet provides more content than the average individual knows how to process. In this “overwhelmed” context, how can they find the best content to meet their needs? An organization that empowers everyone to discover and “match” the best content–specifically for their needs and preferences–has a strategic advantage.

The CredibleMind content engine matches specific information to an individual’s unique situation in several ways:

  • Learning Style. We match content types with personal preferences by filtering over 16,000 resources by media type that resonates with them – apps, books, videos, TED talks, podcasts, and more. Plus CredibleMind content, created by our team of experts, provides them with even more reference information and stories of other people’s journeys.
  • Content Tags. We help match users with content appropriate for specific identity groups (e.g., Black, Latino, employees, LGBTQ+, gender, etc.) and demographics (life stage, age, parents, teens, college, etc.) to match them with the most appropriate and relevant information.
  • Short Assessments. Through academically validated assessments we first determine which aspects of an individual’s mental health and wellbeing need the most support. Based on assessment results, we match them with the best evidence-based content to meet those needs–both self-help resources and finding professional services.
  • Life Events. Often, mental health concerns are triggered by major stress factors in life. But they also create an opportunity for growth and development, so we match users to content specific to particular life events. They can easily navigate to relevant information to support them through having a new baby, a new diagnosis, divorce, and many more. 

THE MENTORING PROBLEM

Some fortunate people are able to find personal mentors to guide them on their journey of wellbeing and spiritual development. One of the benefits of having a mentor is that they can use their experience to advise individuals to “try this” rather than “that.” This guidance can help individuals on their journey to flourishing in a much more efficient way. Unfortunately, the number of people who currently have access to personal mentors is extremely limited.

CredibleMind helps to digitize and universalize mentorship. Our topic ambassadors and expert contributors use their years of experience to provide new and up-to-date advice on what to try for the best results. They highlight “what works” to increase wellbeing in more than 240 topic areas.

THE CREDIBILITY PROBLEM

Throughout life, more than 50% of people will face a mental health issue that requires attention. The vast majority of those people will seek self-help solutions rather than get professional guidance. The problem is that 95% of self-help resources are not evidence-based and there is no way to make sense of which resources are trustworthy.

CredibleMind uses machine learning, continually updated algorithms, and expert recommendations to rank more than 16,000 resources (apps, podcasts, articles, books, videos, etc) with credibility scores. This puts the power of decision-making in the hands of the user, empowering them to select from resources that are verified and credible.

THE ACCESSIBILITY PROBLEM

The vast majority of people who seek help with mental health issues and wellbeing do so online (without a behavioral health care provider). CredibleMind normalizes and reinforces this exploration through a familiar online form factor, which is much like what they use in searching for other services on the internet. 

Accessible via mobile phone, tablet, or computer, the platform is private, trustworthy, and personalized, all of which help to reduce the stigma commonly associated with seeking mental health support. Additionally, everybody benefits from the “anytime, anywhere” availability of the platform by mitigating barriers to access due to severe shortages of behavioral health professionals. 

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